Reset password

This page is a translated version of the page Réinitialiser son mot de passe and the translation is completed at 100 %. Contribute to the translation

Author avatarStaff | Last edit 13/01/2020 by Staff under review

Réinitialiser son mot de passe Forgot-password-04.jpg

Follow this procedure to reset your password if you forget it.

Step 1 - Go to the Forgotten Password page

Click on the icon representing an avatar and select Connect.

Then click on Forgot your password? on the Login page.

Step 2 - Request a temporary password by e-mail

Enter the username or e-mail address, then click Reset password to receive a temporary password by e-mail.

The temporary password is valid for 7 days.

Step 3 - Login using the temporary password

Check your email inbox and open the email containing the temporary password.

Go back to Dokit, enter your temporary password on the Login page, then click on Login.

Step 4 - Choose a new password

In the new page that opens, enter your new password, confirm it and then click Continue Login.

The new password is saved.